FAQ | www.jendarlingbags.com
Charity note:
Jendarling is a member and donates a portion of all sales from the Vagabond Collection to the Surfrider Foundation (www.surfrider.org)
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What types of payment do we take?
We gladly take Visa, Mastercard, American Express, Discover & regular PayPal payments
*Do we ship outside of the United States?
Yes, definitely! Customs & tax rates vary by Country. If your order is under $200 USD, the tax rate will be lower.
**please note: custom and duty fees imposed on international orders are the responsibility of the recipient.
*Do you except returns or exchanges?
Yes, within 10 days if you are unsatisfied with the product or it no longer suits your needs.
*How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
*Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. When you checkout, you can push the "I don't have a Paypal account" button instead of signing in to Paypal.
*When will my item ship? ** free ground shipping **
All items ship within 2-3 business days of payment when purchased online. If you need your order faster, please send us a message and we will make every effort to accommodate your request. US orders ship via UPS Ground; international orders ship via USPS International Priority; insurance and tracking are always included.
*Wholesale
Wholesale inquiries are welcome! Please email us at info@jendarlingbags.com for a line sheet and pricing.